WE OFFER UL SECURITY PROTECTION AS LOW AS $19.95 PLUS TAX PER MONTH WITH NO LONG TERM CONTRACTS.
**PLEASE MAKE SURE YOU CALL AIRTRONICS BEFORE MAKING ANY CHANGES TO YOUR PHONE SERVICE OR PROVIDER OTHERWISE IT COULD RESULT IN ADDITIONAL COSTS TO YOU **
NOTE:
Technology is constantly changing. You can now monitor your system without a home phone line. You must install a cell unit which allows your security panel to send a signal using the cell towers. Call for pricing and more details.
We monitor a multitude of conditions that can be customized at each site. We also have the ability to offer multiple services to each customer, including:
- Burglary
- Open & Close
- Fire
- Environmental
- UL Fire
- Elevator Monitoring
- Two-Way Audio
- Cellular Backup
- Total Connect Video
Custom Response Options
Here are some examples of the variety of options we offer you and your customers:
- Custom zone descriptions with comments
- Custom instructions based on date/time
- Verification first or dispatch first based on individual signals
- Unlimited passwords/numbers
Standard procedures are designed to further customize our response:
- Authorities are notified with responder information on every dispatch
- All outbound calls including dispatches are made in your company name
- All history is date and time stamped giving you detailed information on every account.
Fast, Accurate Response
We are only as good as our last dispatch. This simple, yet very important philosophy drives us every day to provide our customers with the absolute best response. We track our response time and telephone answer speed inspeed in “real time” which gives our supervisors the ability to react immediately, resulting in better service. Our automation prioritizes signals enhancing our response even more.
Redundancy and Technology
With today's technology, there is no excuse for downtime. Our approach is to have the very best technology available, as well as redundancy in every system.
- 1 backup receiver for every 5 receivers
- 2 generators with fuel on site
- Multiple UPS systems
- Dual “T1.5” telephone service
- 2 IBM “RISC 6000” computers
- Lucent G3 phone switch with internal backup
- Dual voice recording units
Management Team
Our dedicated management team is focused on delivering the best value in the industry. Our years of experience and our proven personal service exceed our Dealers's expectations. Our team is comprised of managers from the following departments:
- Monitoring Center
- Dealer Services
- Dealer Integration and Support
- Billing and Collection
- Dealer Development
Professional Staff
Great pride is taken at Airtronics to train our staff and be prepared and ready for every situation whether it's a false alarm or real emergency. Monitoring representatives spend several weeks in extensive training and are tested before ever responding to live signals. Our program consists of three representative levels, with testing and certification at each level.
